Our Commitment to Your Satisfaction
At Red's Engineering, we stand behind the quality of our GMRS repeaters. If you're not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
We offer a 30-day return period from the date of delivery. To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- You must provide proof of purchase (order confirmation or receipt)
How to Return an Item
Please follow these steps:
- Contact us at support@redsengineering.com to request a Return Merchandise Authorization (RMA) number
- Ship the item back to us within 30 days of delivery
- Include the RMA number and a copy of your proof of purchase
Shipping costs for returns are the responsibility of the customer unless the item is defective or damaged.
Refunds
Once we receive and inspect your return, we’ll process your refund within 1-2 business days. Refunds will be issued to your original payment method (including Amazon Pay if applicable). Shipping costs are non-refundable.
Questions?
If you have any questions about our return policy, feel free to contact us.